About the Company
Eko Hotels & Suites is a prestigious five-star hotel and conference center located in the heart of Victoria Island, Lagos. Renowned for hosting major international conferences, exhibitions, and high-profile events, we are dedicated to providing unparalleled hospitality and world-class service. Our commitment to excellence makes us a premier destination for business and leisure alike, attracting a diverse clientele and offering a dynamic work environment.
Job Description
We are seeking highly presentable and service-oriented Corporate Ushers to join our vibrant team for exhibitions and conferences. The ideal candidate will be the first point of contact for our esteemed guests, ensuring a seamless and welcoming experience. This role is crucial in maintaining the professional atmosphere of our events, providing essential support, and upholding the high standards of Eko Hotels & Suites. You will be responsible for guiding attendees, managing queues, distributing materials, and providing information with professionalism and a friendly demeanor.
Key Responsibilities
- Warmly welcome and greet all guests, attendees, and visitors to exhibitions and conferences.
- Direct guests to appropriate event areas, registration desks, session rooms, and facilities.
- Manage crowd flow and queue lines efficiently and courteously.
- Distribute event materials such as programs, brochures, and promotional items.
- Provide accurate information regarding event schedules, venues, and general inquiries.
- Maintain a professional appearance and demeanor at all times, reflecting the hotel's standards.
- Assist with minor logistical tasks as needed, such as setting up directional signage.
- Handle guest inquiries and minor issues with tact and escalate complex problems to supervisors.
- Ensure the safety and comfort of guests by being attentive to their needs.
- Collaborate effectively with event organizers, security, and other hotel staff.
- Adhere to all company policies and procedures, especially those related to guest service and safety.
Required Skills
- Excellent verbal communication skills in English.
- Strong interpersonal and customer service abilities.
- Professional and polished appearance.
- Ability to stand and walk for extended periods.
- Punctuality and reliability.
- Proactive and helpful attitude.
- Ability to work effectively in a fast-paced event environment.
- Problem-solving skills with a calm and courteous approach.
Preferred Qualifications
- Previous experience in hospitality, customer service, or event support roles (e.g., as a hostess, promoter, or front desk assistant).
- A diploma or certificate in Hospitality Management or a related field.
- Proficiency in additional languages (e.g., French, Yoruba, Igbo, Hausa).
- Familiarity with large event venues and protocols.
Perks & Benefits
- Competitive monthly salary.
- Opportunity to work in a leading five-star hotel environment.
- Professional development and training opportunities.
- Exposure to high-profile events and international clientele.
- Staff meals during shifts.
- Supportive and dynamic team culture.
- Potential for career advancement within the hospitality industry.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
⚠️ Important Disclaimer
Welcome to Courierser Jobs. We publish job opportunities aggregated from public sources, employers, and job portals. We never charge any fees to access or use our website; all information is provided entirely for free.
Courierser Jobs does not directly offer or manage these positions, nor are we directly involved in the hiring process for the vacancies published on https://couriersers.org.
If you suspect a fraudulent listing or have any questions, please contact us at techturna@gmail.com.
