About the Company
Rydges Hotels & Resorts is a leading Australian-owned hotel group known for its vibrant and personalised guest experiences. With a presence in key locations across Australia and New Zealand, we are dedicated to providing exceptional hospitality and fostering a supportive environment for our team members to grow their careers within the luxury hotel sector.
Job Description
Are you passionate about people and eager to kickstart a career in luxury hospitality? Rydges Port Macquarie is seeking an enthusiastic Concierge Offsider to join our dedicated team. This is a fantastic entry-level opportunity to learn the intricacies of five-star guest service, working alongside experienced concierge professionals. No prior hotel experience is required – we will provide comprehensive training to help you master the art of luxury guest relations. You’ll assist our concierge team with various tasks, ensuring our guests have an unforgettable and seamless stay.
Key Responsibilities
- Assist the Concierge team with guest arrivals and departures, including luggage handling and transport coordination.
- Learn and apply luxury hotel standards in all guest interactions and service delivery.
- Provide accurate and helpful information to guests regarding hotel services, local attractions, dining, and transportation.
- Maintain the cleanliness and organisation of the hotel lobby and entrance areas.
- Support the Concierge in fulfilling guest requests, such as booking tours, making restaurant reservations, or arranging special amenities.
- Operate hotel vehicles (if licensed and trained) for guest transfers or errands.
- Ensure all guest interactions are handled with professionalism, discretion, and a friendly demeanour.
Required Skills
- Eagerness to learn and develop a career in luxury hospitality.
- Exceptional communication and interpersonal skills.
- A positive attitude and a proactive approach to problem-solving.
- Ability to work effectively in a fast-paced environment.
- Strong attention to detail and organisational abilities.
- Valid Australian Driver's License (desirable, but not essential for initial hire).
Preferred Qualifications
- Previous customer service experience (e.g., retail, cafe, volunteer work).
- Familiarity with the Port Macquarie local area and attractions.
- Ability to speak a second language.
- A genuine passion for delivering outstanding guest experiences.
Perks & Benefits
- Comprehensive on-the-job training in luxury hotel standards.
- Opportunities for career progression within Rydges Hotels & Resorts.
- Attractive staff discounts on accommodation, food & beverage.
- Provided uniform and laundry service.
- Supportive and dynamic team environment.
- Employee assistance program.
- Meal allowances during shifts.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
⚠️ Important Disclaimer
Welcome to Courierser Jobs. We publish job opportunities aggregated from public sources, employers, and job portals. We never charge any fees to access or use our website; all information is provided entirely for free.
Courierser Jobs does not directly offer or manage these positions, nor are we directly involved in the hiring process for the vacancies published on https://couriersers.org.
If you suspect a fraudulent listing or have any questions, please contact us at techturna@gmail.com.