About the Company
Cafe Neo is a leading coffee shop chain in Nigeria, committed to providing premium coffee, delightful pastries, and exceptional service in a welcoming atmosphere. We believe in creating memorable experiences for our customers and fostering a positive work environment for our team members. Join us in our mission to be the preferred spot for coffee lovers in Lagos.
Job Description
We are seeking an enthusiastic and customer-focused Cafe Waitress to join our vibrant team at our Victoria Island location. This is a full-time position for day shifts, from 8am to 5pm. The ideal candidate will be responsible for taking orders, serving food and beverages, ensuring a clean and comfortable dining area, and providing excellent service to all our guests. If you have a passion for hospitality and enjoy working in a dynamic environment, we encourage you to apply!
Key Responsibilities
- Greet customers warmly and present menus.
- Take food and beverage orders accurately and efficiently.
- Serve food and beverages to tables in a timely manner.
- Clear tables and prepare them for the next customers.
- Maintain cleanliness and organization of the dining area and service stations.
- Handle customer inquiries and resolve any issues with a polite and helpful attitude.
- Process payments and operate the POS system.
- Collaborate with kitchen and bar staff to ensure smooth service.
- Adhere to all food safety and hygiene regulations.
Required Skills
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Strong customer service orientation.
- Ability to work cohesively in a team.
- Basic numeracy for handling payments.
- Punctuality and reliability.
Preferred Qualifications
- Previous experience in a cafe or restaurant setting (even if brief).
- Familiarity with POS systems.
- A passion for coffee and hospitality.
Perks & Benefits
- Competitive monthly salary.
- Staff meals provided during shifts.
- Comprehensive training and development opportunities.
- Friendly and supportive work environment.
- Opportunities for career growth within the company.
- Statutory benefits (pension, health insurance).
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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