About the Company
Eko Hotel & Suites is a landmark luxury hotel located on Victoria Island, Lagos, Nigeria. As one of the most prominent hospitality destinations in West Africa, we offer world-class accommodation, exquisite dining experiences across various restaurants and bars, state-of-the-art conference facilities, and unparalleled service. Our beachfront location provides a unique blend of urban sophistication and serene relaxation, making us a preferred choice for both business and leisure travelers. We are committed to fostering a vibrant and supportive work environment where our staff can grow and thrive.
Job Description
We are seeking enthusiastic and customer-focused individuals to join our team as Beach Resort Waitresses at Eko Hotel & Suites. This is an exciting opportunity for individuals passionate about hospitality, even those with no prior experience. We provide comprehensive training to ensure you excel in your role. As a key member of our service team, you will be responsible for creating memorable dining experiences for our guests in our stunning beachside setting. On-site staff accommodation is provided to ensure your comfort and convenience, allowing you to fully immerse yourself in our resort community.
Key Responsibilities
- Warmly greet and welcome guests to the beach resort dining areas.
- Present menus, answer questions about menu items, and make recommendations.
- Take accurate food and beverage orders from guests.
- Serve food and beverages promptly and professionally.
- Ensure tables are set correctly and dining areas are clean and well-maintained.
- Anticipate guests' needs and respond to special requests efficiently.
- Process guest payments accurately using our POS system.
- Collaborate effectively with kitchen staff and other team members.
- Adhere to all health, safety, and hygiene standards.
- Assist with setting up and breaking down dining areas for events if needed.
Required Skills
- Excellent communication and interpersonal skills.
- A positive attitude and a strong work ethic.
- Ability to work effectively in a fast-paced environment.
- Customer-centric mindset with a desire to provide outstanding service.
- Ability to work flexible hours, including weekends and public holidays.
- Basic numeracy skills for order taking and payment processing.
- Willingness to learn and adapt.
Preferred Qualifications
- Previous experience in a customer service role is a plus, but not required.
- Fluency in additional languages beyond English (e.g., Yoruba, Igbo, Hausa) is an asset.
Perks & Benefits
- Competitive monthly salary.
- On-site staff accommodation provided.
- Comprehensive paid training program.
- Meals provided during shifts.
- Opportunities for career growth and advancement within a leading hospitality group.
- Access to staff welfare programs.
- A vibrant and supportive team environment.
- Beautiful beachfront work setting.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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