About the Company
The Ministry of Citizens’ Services is dedicated to delivering high-quality, citizen-centred services that are accessible, efficient, and responsive to the needs of British Columbians. We are at the forefront of modernizing government operations, providing vital support across various provincial departments, and ensuring a seamless experience for all residents. Join a team committed to public service and making a tangible difference in the community.
Job Description
We are seeking enthusiastic and motivated individuals to join our team as an Entry-Level Civil Service Clerk. This is an exceptional opportunity for those looking to start a career in public service with no prior experience required. We offer comprehensive training to equip you with the skills needed to succeed, along with a supportive work environment and a clear path for professional growth. As a Civil Service Clerk, you will play a crucial role in providing administrative support, assisting citizens, and ensuring the smooth operation of government services.
Key Responsibilities
- Provide administrative and clerical support to various departments and staff members.
- Respond to inquiries from the public, both in person and over the phone, providing accurate information and directing callers as needed.
- Process and manage various types of documents, applications, and forms, ensuring accuracy and completeness.
- Maintain organized filing systems, both electronic and physical.
- Schedule appointments, manage calendars, and coordinate meetings.
- Assist with data entry and basic record-keeping tasks.
- Support office operations by ordering supplies and managing incoming/outgoing mail.
Required Skills
- High school diploma or GED equivalent.
- Excellent communication and interpersonal skills.
- Basic computer proficiency (e.g., Microsoft Office Suite).
- Strong organizational skills and attention to detail.
- Ability to work effectively in a team environment.
- A positive attitude and a willingness to learn.
- Ability to maintain confidentiality and handle sensitive information with discretion.
Preferred Qualifications
- Some experience in a customer service or administrative support role (even volunteer work is beneficial).
- Familiarity with government processes or public service.
- Ability to speak a second language relevant to British Columbia's diverse population.
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- Defined benefit pension plan.
- Generous paid time off, including vacation and sick leave.
- Opportunities for professional development and career advancement within the public service.
- Employee assistance program (EAP).
- A supportive and inclusive work environment.
- Access to a wide range of employee wellness programs.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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