About the Company
The Brighton Centre is one of the UK’s most versatile and well-known entertainment and conference venues. Located on the vibrant seafront, we host a diverse range of events from international concerts and comedy to major conferences and exhibitions. We pride ourselves on delivering exceptional experiences for both our guests and our team members.
Job Description
We are seeking enthusiastic and presentable Red Carpet Event Ushers to join our dynamic team for evening events. As an Event Usher, you will be the first point of contact for our guests, ensuring a seamless and enjoyable experience from arrival to departure. This role requires individuals who are passionate about customer service, possess excellent communication skills, and are comfortable working in a fast-paced, high-profile environment. Smart dress is essential, reflecting the prestige of our red carpet events. Evening and weekend availability is a core requirement for this role.
Key Responsibilities
- Warmly greet and welcome guests upon their arrival at red carpet events.
- Guide guests to their designated seating areas efficiently and courteously.
- Provide clear information regarding event schedules, facilities, and general venue information.
- Proactively assist guests with any queries or concerns, ensuring a positive experience.
- Maintain a safe and orderly environment, including managing crowd flow and identifying potential hazards.
- Work collaboratively with security, ticketing, and other event staff to ensure smooth operations.
- Adhere strictly to all venue policies and safety procedures, including emergency protocols.
- Maintain a professional appearance and uphold the highest standards of customer service at all times.
- Assist with post-event duties, such as clearing the venue and preparing for subsequent events.
Required Skills
- Excellent verbal communication skills.
- Strong customer service orientation.
- Ability to remain calm and professional in busy environments.
- Reliable and punctual, with good time management.
- Ability to work effectively as part of a team.
- A keen eye for detail and problem-solving skills.
- Must be able to stand and walk for extended periods.
- Willingness to work evenings and weekends as required.
Preferred Qualifications
- Previous experience in a customer-facing role (e.g., retail, hospitality).
- Experience in an event or venue setting.
- Basic knowledge of first aid.
- Familiarity with the Brighton local area.
Perks & Benefits
- Flexible part-time evening work schedule.
- Opportunity to work at high-profile red carpet events and concerts.
- Friendly and supportive team environment.
- Discounted access to some events (subject to availability).
- Opportunity for professional development within the events industry.
- Central Brighton location with excellent transport links.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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