About the Company
Experiential Marketing Group Nigeria is a premier event management and marketing agency dedicated to creating unforgettable experiences. We specialize in conceptualizing, planning, and executing a wide array of events, from large-scale trade fairs and corporate exhibitions to intimate brand activations. Our mission is to connect brands with their audiences in meaningful ways, and we pride ourselves on professionalism, creativity, and seamless execution. Join our dynamic team and be part of bringing exciting events to life across Nigeria.
Job Description
We are seeking enthusiastic and professional Trade Fair & Exhibition Ushers to join our team on a contract basis for upcoming events in Yaba, Lagos. This is an excellent opportunity for individuals looking to gain experience in event management and customer service, with a focus on delivering exceptional attendee experiences. As an Usher, you will be the face of our events, guiding guests, providing information, and ensuring the smooth flow of activities. We value a welcoming demeanor and a proactive approach. This role comes with a competitive daily stipend and provided meals during event days.
Key Responsibilities
- Warmly greet and welcome all attendees, exhibitors, and VIPs upon arrival.
- Direct guests to various event areas, including exhibition booths, conference rooms, restrooms, and exits.
- Provide accurate and up-to-date information about event schedules, facilities, and specific exhibits.
- Assist with the registration process, including checking tickets or badges and distributing event materials.
- Maintain order and cleanliness in designated areas throughout the event.
- Address attendee inquiries and resolve minor issues promptly and courteously, escalating complex problems to supervisors.
- Collaborate effectively with event staff, security personnel, and vendors to ensure a cohesive operation.
- Ensure all health and safety guidelines are adhered to by attendees.
- Support special requests and tasks as assigned by event organizers.
Required Skills
- Excellent verbal communication skills and a clear speaking voice.
- Strong customer service orientation with a friendly and approachable demeanor.
- Professional appearance and punctuality are essential.
- Ability to stand or walk for extended periods during event hours.
- Proactive problem-solving skills and ability to think quickly on your feet.
- Ability to work effectively both independently and as part of a team.
- No prior experience in ushering or event management is required; full training will be provided.
Preferred Qualifications
- Previous experience in a customer-facing role, hospitality, or events.
- Familiarity with the Yaba/Lagos area.
- Ability to communicate in multiple local languages (e.g., Yoruba, Igbo, Hausa) is a plus.
- High school diploma or equivalent.
Perks & Benefits
- Competitive daily stipend for your service.
- Meals (feeding) provided during event shifts.
- Excellent networking opportunities within various industries.
- Valuable experience in event management and customer service.
- Opportunity to work in a dynamic and exciting event environment.
- Flexible work schedule based on event needs.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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