Event & Banquet Manager – CoS Available

About the Company

Omni New Haven Hotel at Yale is a premier luxury destination located in the heart of downtown New Haven, Connecticut. We pride ourselves on delivering exceptional guest experiences, from elegant accommodations to world-class dining and sophisticated event services. As part of the Omni Hotels & Resorts family, we are committed to fostering a supportive and dynamic work environment where associates can thrive and contribute to our tradition of excellence.

Job Description

We are seeking an experienced and dynamic Event & Banquet Manager to lead our events team at the Omni New Haven Hotel at Yale. This pivotal role involves overseeing all aspects of banquet and event operations, ensuring impeccable service delivery and memorable experiences for our guests. The successful candidate will be responsible for planning, executing, and supervising a diverse range of events, from intimate gatherings to large-scale conferences and weddings. This position requires strong leadership, organizational prowess, and a passion for hospitality. We are open to supporting Certificate of Sponsorship (CoS) for eligible international candidates who meet the qualifications.

Key Responsibilities

• Oversee the planning, setup, execution, and breakdown of all banquet and event functions.
• Lead, train, and supervise the banquet staff, including servers, housemen, and bartenders.
• Collaborate with clients, culinary team, and sales department to ensure seamless event coordination and client satisfaction.
• Manage event budgets, control labor costs, and optimize resource allocation.
• Maintain high standards of service quality, presentation, and cleanliness in all banquet areas.
• Conduct pre-event briefings and post-event debriefings to ensure successful outcomes and continuous improvement.
• Handle guest inquiries, concerns, and special requests promptly and professionally.
• Ensure compliance with all health, safety, and liquor licensing regulations.
• Develop and implement creative solutions to enhance event experiences and operational efficiency.

Required Skills

• Minimum of 3 years of experience in banquet or event management within a hotel or hospitality setting.
• Proven leadership and team management skills.
• Exceptional organizational and time management abilities.
• Strong communication and interpersonal skills, capable of interacting effectively with clients, staff, and vendors.
• Ability to work effectively under pressure and manage multiple events simultaneously.
• Proficiency in banquet operations, including setup, service, and breakdown procedures.
• Knowledge of food and beverage service standards and practices.
• Flexibility to work evenings, weekends, and holidays as required by event schedules.

Preferred Qualifications

• Bachelor's degree in Hospitality Management or a related field.
• Experience in a luxury hotel brand.
• Knowledge of event management software (e.g., Delphi, Caterease).
• Certification in Food Handler safety and Responsible Alcohol Service.

Perks & Benefits

• Competitive salary and performance bonuses.
• Comprehensive health, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Paid time off and holiday pay.
• Omni Hotels & Resorts travel discounts.
• Opportunities for career growth and professional development.
• Employee recognition programs.
• Complimentary meals during shifts.

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