About the Company
Part of Marriott International, Sheraton Lagos Hotel is a premier destination for business and leisure travelers in Nigeria. Located in the heart of Ikeja, we offer world-class hospitality, exquisite dining, and exceptional event facilities. Our commitment to excellence extends to every guest interaction, ensuring memorable experiences. We foster a vibrant and supportive work environment where our associates can grow and thrive.
Job Description
We are seeking a dedicated and experienced Shisha & Lounge Attendant to join our dynamic team for the night shift. As a key member of our lounge staff, you will be responsible for providing exceptional service to our guests, ensuring their comfort and satisfaction. This role involves preparing and serving shisha, maintaining lounge cleanliness, and assisting with general bar/lounge operations during late hours. The ideal candidate will have a keen eye for detail, a passion for hospitality, and the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Prepare and serve shisha to guests according to hotel standards and guest preferences.
- Maintain the shisha equipment, ensuring cleanliness and proper functionality.
- Monitor and replenish shisha supplies, including tobacco, coals, and accessories.
- Provide excellent customer service, anticipating guest needs and responding promptly to requests.
- Assist with general lounge operations, including taking orders, serving beverages, and clearing tables.
- Maintain a clean and organized lounge area throughout the shift.
- Handle cash and process payments accurately.
- Adhere to all health, safety, and hygiene regulations.
- Collaborate with other team members to ensure smooth service delivery.
Required Skills
- Proven experience of at least 12 months as a Shisha Attendant or in a similar hospitality role.
- Excellent knowledge of shisha preparation and maintenance.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Customer-focused with a friendly and professional demeanor.
- Ability to work night shifts, weekends, and holidays.
- Basic math skills for handling transactions.
Preferred Qualifications
- Previous experience in a luxury hotel or upscale lounge environment.
- Certification in hospitality or food and beverage service.
- Knowledge of various shisha flavors and mixes.
- Ability to speak multiple languages (e.g., French, Arabic).
Perks & Benefits
- Competitive monthly salary.
- Comprehensive health insurance.
- Staff meal program.
- Opportunities for career advancement within Marriott International.
- Employee discounts on hotel stays and F&B.
- Supportive and inclusive work environment.
- Professional development and training programs.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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