About the Company
Lekki Shores Resort & Spa is a premier luxury destination located along the vibrant Lekki coastline, offering unparalleled relaxation and exquisite hospitality experiences. Our resort prides itself on exceptional service, stunning facilities, and a dedicated team committed to creating memorable stays for our guests. Join our growing family and be a part of an environment where excellence is nurtured and rewarded.
Job Description
We are seeking enthusiastic and dedicated individuals to join our team as Resort Floor Staff. This entry-level position is perfect for those looking to start a career in the hospitality industry, offering comprehensive training and a supportive work environment. As Floor Staff, you will play a crucial role in maintaining the pristine condition of our resort and ensuring guest satisfaction through various support functions. If you are a proactive team player with a passion for service, we encourage you to apply. Full training will be provided.
Key Responsibilities
- Assist guests with inquiries, directions, and luggage as needed, providing excellent customer service.
- Maintain cleanliness and orderliness of public areas, corridors, and specific resort facilities.
- Support various departments, including Housekeeping, Food & Beverage, and Front Office, with day-to-day operations.
- Set up and clear event spaces, dining areas, or recreational zones according to schedule.
- Report any maintenance issues, safety hazards, or guest concerns promptly to supervisors.
- Ensure all resort standards for presentation and guest experience are consistently met.
- Adhere to health and safety regulations at all times.
Required Skills
- Strong communication and interpersonal skills.
- Ability to work effectively as part of a team.
- Reliable, punctual, and a strong work ethic.
- Basic understanding of customer service principles.
- Physical stamina to perform duties that may include standing for long periods, lifting, and bending.
- Willingness to learn and adapt in a fast-paced environment.
Preferred Qualifications
- Previous experience in a customer service or hospitality role (even if informal).
- Secondary school leaving certificate or equivalent.
- Ability to speak multiple languages (e.g., English and a local Nigerian language).
- First aid or safety training.
Perks & Benefits
- Free Room & Board on-site.
- Complimentary staff meals during shifts.
- Comprehensive on-the-job training and professional development.
- Opportunities for career advancement within the resort.
- Access to resort facilities (conditions apply).
- Positive and supportive work environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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