About the Company
The Obsidian Club is Lekki Phase 1’s premier destination for exclusive events, fine dining, and unparalleled nightlife experiences. We pride ourselves on delivering bespoke service and creating memorable moments for our discerning clientele. Our commitment to excellence is reflected in every detail, from our sophisticated ambiance to our highly professional and attentive staff. Join a team dedicated to luxury and exceptional hospitality.
Job Description
We are seeking an experienced and charismatic Lead Event Hostess to spearhead our VIP table coordination. This pivotal role involves managing our high-profile guests’ reservations, ensuring seamless event flow, and leading a team of hostesses to deliver an immaculate experience. The ideal candidate will possess exceptional organizational skills, a polished demeanor, and a deep understanding of luxury hospitality standards. You will be the face of our VIP service, ensuring every guest feels valued and their expectations are not just met, but exceeded.
Key Responsibilities
- Manage and oversee all VIP table reservations and seating arrangements.
- Lead, train, and mentor a team of hostesses, ensuring adherence to service standards.
- Serve as the primary point of contact for VIP guests, anticipating and fulfilling their needs.
- Coordinate closely with event managers, bar staff, and security to ensure smooth operations.
- Resolve guest concerns and complaints efficiently and professionally.
- Maintain an updated knowledge of upcoming events, promotions, and club policies.
- Ensure the VIP areas are impeccably presented and ready for service at all times.
- Contribute to a positive and high-performance team environment.
Required Skills
- Minimum of 3 years of experience in a high-end hospitality or event setting.
- Proven leadership experience, particularly in supervising a team.
- Exceptional interpersonal and communication skills.
- Strong organizational abilities and attention to detail.
- Proficiency in reservation software and basic office applications.
- Ability to remain calm and professional under pressure.
- Impeccable personal presentation and grooming.
- Flexibility to work evenings, weekends, and holidays.
Preferred Qualifications
- Bachelor's degree in Hospitality Management or a related field.
- Fluency in additional languages (e.g., French, Yoruba).
- Experience with luxury clientele and VIP service protocols.
- Knowledge of local event trends and popular venues in Lagos.
Perks & Benefits
- Competitive monthly salary and performance incentives.
- Comprehensive health insurance plan.
- Opportunities for professional development and career advancement.
- Dynamic and supportive work environment.
- Staff meals during shifts.
- Exclusive discounts on club services.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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