About the Company
The Wheatbaker Hotel is a premier luxury boutique hotel situated in the heart of Ikoyi, Lagos. Renowned for its elegant design, exceptional service, and sophisticated dining experiences, we offer our guests an unparalleled stay. Our commitment to excellence extends to our team, fostering a supportive and professional environment where talent can thrive.
Job Description
We are seeking a dedicated and enthusiastic Live-in Lounge Waitress to join our distinguished team at The Wheatbaker Hotel. This unique opportunity offers a comfortable room provided on-site, allowing you to immerse yourself fully in our vibrant hospitality environment. As a Lounge Waitress, you will be crucial in ensuring our guests enjoy an impeccable dining and lounge experience. Your primary role will involve taking orders, serving food and beverages, and maintaining the highest standards of cleanliness and guest satisfaction in our sophisticated lounge areas. This role is ideal for individuals passionate about hospitality, possess excellent customer service skills, and are eager to work in a luxury setting.
Key Responsibilities
- Greet guests warmly and assist them with seating arrangements in the lounge area.
- Present menus, explain daily specials, and offer recommendations.
- Take food and beverage orders accurately and efficiently using our POS system.
- Serve food and drinks promptly and professionally, adhering to all service standards.
- Ensure the lounge area is kept clean, tidy, and well-stocked at all times.
- Handle guest inquiries, complaints, and special requests with grace and professionalism.
- Process payments and manage cash or card transactions accurately.
- Collaborate effectively with kitchen staff and other team members to ensure smooth service.
- Adhere to all health, safety, and hygiene regulations.
- Assist with setting up and breaking down the lounge area before and after service hours.
Required Skills
- Excellent customer service and communication skills.
- Ability to work effectively in a fast-paced environment.
- Strong attention to detail and organizational abilities.
- Professional and pleasant demeanor.
- Basic knowledge of food and beverage service.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- A willingness to live on-site as part of the employment package.
Preferred Qualifications
- Previous experience (6 months to 1 year) in a similar role within a hotel, restaurant, or lounge setting.
- Knowledge of various alcoholic and non-alcoholic beverages.
- Ability to speak multiple languages is a plus.
- A diploma or certificate in Hospitality Management or a related field.
Perks & Benefits
- Comfortable on-site room provided.
- Competitive salary with service charge opportunities.
- Complimentary duty meals.
- Opportunities for professional development and career growth.
- A supportive and dynamic work environment in a luxury setting.
- Access to staff training programs.
- Health and wellness benefits as per company policy.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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