About the Company
Marriott International is a leading global hospitality company with more than 8,000 properties in 139 countries and territories. We offer a compelling portfolio of brands designed to provide world-class experiences. Our commitment to excellence, integrity, and putting people first has made us a leader in the industry. Join our team and discover a place where you belong, where you can grow, and where you can make a difference.
Job Description
Marriott International is seeking a dedicated and detail-oriented Event Protocol Associate to join our team, specifically focused on ensuring flawless weekend wedding events. This part-time, on-site role is perfect for individuals passionate about creating memorable experiences and upholding the highest standards of hospitality. As an Event Protocol Associate, you will be a crucial part of our event execution team, ensuring that every aspect of the wedding protocol is followed with precision and grace. You will be the face of Marriott for our wedding guests, providing exceptional service and anticipating their needs.
Key Responsibilities
- Warmly greet and direct wedding guests upon arrival, ensuring a welcoming and organized flow.
- Assist in overseeing the setup and breakdown of event spaces, verifying that all arrangements align with established floor plans and client specifications.
- Act as a point of contact for minor guest inquiries and issues, resolving them promptly and courteously or escalating as necessary.
- Ensure adherence to all Marriott brand standards and event protocol throughout the duration of the wedding.
- Support the lead Event Coordinator with various tasks to ensure a seamless event execution.
- Maintain a professional appearance and demeanor at all times, reflecting the prestige of Marriott International.
- Anticipate guest needs and proactively offer assistance to enhance their overall experience.
- Assist with coat check, gift table management, or other ancillary services as required.
Required Skills
- Exceptional interpersonal and communication skills.
- Strong customer service orientation and a genuine desire to help others.
- Meticulous attention to detail and ability to follow precise instructions.
- Availability to work flexible hours, primarily on weekends and evenings, as wedding schedules demand.
- Professional presence and a polished appearance.
- Ability to remain calm and composed under pressure in a fast-paced environment.
- Basic problem-solving abilities and a proactive approach to challenges.
Preferred Qualifications
- Minimum of 6 months of experience in hospitality, customer service, or event support.
- Familiarity with wedding event structures and typical flow.
- Ability to stand for extended periods and lift up to 25 pounds.
- Fluency in multiple languages is a plus.
Perks & Benefits
- Competitive hourly wages.
- Access to Marriott's renowned employee travel discounts.
- Opportunities for professional development and career growth within a global company.
- A supportive and collaborative team environment.
- Complimentary meals during shifts.
- An opportunity to be part of memorable celebrations.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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