About the Company
Ogba Grills House is a vibrant and popular restaurant located in the heart of Ogba, Lagos. We are known for our delicious shawarmas, succulent grilled meats, and a warm, inviting atmosphere. Our commitment to culinary excellence and exceptional customer service has made us a local favorite. We pride ourselves on using fresh ingredients and providing a memorable dining experience for all our guests.
Job Description
We are seeking an enthusiastic and customer-focused Shawarma & Grills Waiter to join our evening shift team. This role is crucial in ensuring our guests have an outstanding dining experience, from greeting them warmly to serving their orders efficiently and accurately. You will be an integral part of our restaurant’s success, contributing to a positive and fast-paced environment.
Key Responsibilities
- Greet and welcome guests upon their arrival, seating them appropriately.
- Present menus, explain daily specials, and answer questions about food and beverages.
- Take food and drink orders accurately, ensuring all special requests and dietary restrictions are noted.
- Serve food and beverages promptly and courteously to guests.
- Process payments efficiently using our POS system, handle cash and card transactions.
- Clear tables and prepare them for the next guests, maintaining cleanliness standards.
- Assist in light preparation tasks for shawarma and grill items as needed.
- Collaborate with kitchen staff to ensure order accuracy and timely delivery.
- Handle guest complaints or concerns professionally, escalating to management when necessary.
- Maintain a tidy and organized work area throughout the shift.
Required Skills
- Excellent customer service and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Strong communication skills, both verbal and written.
- Basic mathematical skills for handling payments and making change.
- Ability to stand and walk for extended periods.
- Team-oriented with a positive attitude.
Preferred Qualifications
- Previous experience in a restaurant or hospitality setting, particularly with shawarma or grill concepts.
- Familiarity with POS systems.
- Knowledge of food safety and hygiene standards.
Perks & Benefits
- Competitive monthly salary.
- Opportunities for career growth within the restaurant.
- Staff meals during shifts.
- Friendly and supportive work environment.
- Training and development opportunities.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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