About the Company
Eko Hotels & Suites is a landmark luxury hospitality provider in Nigeria, renowned for its commitment to exceptional guest experiences and world-class service. Expanding our premium offerings, we are thrilled to introduce the Skyline Zenith Lounge, a new exclusive rooftop destination in the vibrant Magodo district. We pride ourselves on creating memorable moments for our guests and a supportive, dynamic environment for our team members.
Job Description
We are seeking enthusiastic and dedicated Rooftop Lounge Servers to join the inaugural team of our exquisite Skyline Zenith Lounge in Magodo. As a Rooftop Lounge Server, you will be the face of our exceptional service, ensuring every guest enjoys a seamless and luxurious experience from our unique vantage point. This role is perfect for individuals passionate about hospitality, eager to deliver outstanding service, and thrive in a high-energy, sophisticated setting. If you possess a welcoming demeanor, attention to detail, and a commitment to excellence, we invite you to be a part of our exciting new venture.
Key Responsibilities
- Greet and welcome guests warmly, escorting them to their tables as needed.
- Present menus, answer questions about food and beverage items, and make recommendations.
- Take accurate food and drink orders using our POS system.
- Serve food and beverages promptly and professionally.
- Anticipate guests' needs and respond promptly to ensure their satisfaction.
- Clear and reset tables efficiently, maintaining cleanliness and organization.
- Process payments accurately and handle cash and credit card transactions.
- Collaborate with kitchen and bar staff to ensure timely and correct order delivery.
- Adhere to all health, safety, and hygiene standards.
- Maintain a comprehensive knowledge of the lounge's menu, specials, and promotions.
- Assist with opening and closing procedures of the lounge.
Required Skills
- Excellent customer service and interpersonal skills.
- Ability to communicate effectively with guests and team members.
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Basic numeracy for handling payments.
- Ability to stand and walk for extended periods.
- Positive attitude and professional appearance.
Preferred Qualifications
- Minimum of 6 months experience in a high-volume restaurant, bar, or lounge setting.
- Familiarity with POS systems.
- Knowledge of various alcoholic and non-alcoholic beverages, including basic cocktail recipes.
- Relevant hospitality certifications or training.
- Ability to work flexible hours, including evenings, weekends, and holidays.
Perks & Benefits
- Competitive base salary
- Attractive service charge earnings
- Complimentary staff meals
- Comprehensive health benefits package
- Ongoing training and professional development opportunities
- Opportunity for career advancement within a leading hospitality group
- Vibrant and supportive work environment
- Employee discounts across Eko Hotels & Suites properties
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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