About the Company
Nestled on the picturesque Lagos Lagoon, the Radisson Blu Anchorage Hotel offers an exquisite blend of luxury, comfort, and unparalleled service. As a beacon of hospitality in Victoria Island, we pride ourselves on creating memorable experiences for our guests, whether they are visiting for business or leisure. Our vibrant lounge areas are central to our guest experience, providing a sophisticated and relaxing ambiance. Join our dedicated team and contribute to a world-class hospitality environment.
Job Description
Are you passionate about creating a welcoming atmosphere and ensuring guests feel valued? We are seeking an enthusiastic and customer-focused Weekend Lounge Hostess to join our team at the Radisson Blu Anchorage Hotel in Victoria Island. This role is perfect for individuals with a natural flair for hospitality, excellent communication skills, and a desire to work in a dynamic, high-energy environment. As a Weekend Lounge Hostess, you will be the first point of contact for our lounge guests, playing a crucial role in setting the tone for their visit. While previous experience is a plus, we welcome enthusiastic individuals eager to learn and grow, as comprehensive training will be provided. This position offers a competitive base hourly rate combined with excellent potential for high tips.
Key Responsibilities
- Warmly greet and welcome all guests entering the lounge area with a genuine smile and positive attitude.
- Accurately manage lounge seating arrangements, waitlists, and reservations using our system.
- Escort guests to their tables or designated areas, ensuring comfort and satisfaction.
- Provide guests with menus and introduce them to their server.
- Answer guest inquiries regarding lounge services, menus, and hotel amenities.
- Maintain a clean, organized, and inviting entrance and lounge area.
- Assist the lounge team with various tasks as needed, including light tidying or restocking menus.
- Communicate effectively with servers and management to ensure smooth lounge operations.
- Handle guest complaints or concerns with professionalism and escalate when necessary.
Required Skills
- Exceptional interpersonal and communication skills.
- A naturally friendly, outgoing, and professional demeanor.
- Ability to remain calm and composed in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Ability to stand and walk for extended periods.
- Basic computer proficiency for reservation management.
- Eagerness to learn and a positive attitude towards guest service.
Preferred Qualifications
- Previous experience in a customer service or hospitality role.
- Familiarity with reservation software (e.g., OpenTable, Resy).
- Ability to speak multiple languages, particularly French or local Nigerian languages.
Perks & Benefits
- Competitive hourly base pay.
- Excellent potential for high tips.
- Comprehensive training and development opportunities.
- Staff meal discounts.
- Provided uniform.
- Vibrant and supportive team environment.
- Opportunity to work in a prestigious international hotel brand.
- Career growth prospects within the hospitality industry.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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