About the Company
Villa Monument Hotel & Suites is a premier destination in Lekki Phase 1, Lagos, renowned for its luxurious accommodations, exquisite dining, and state-of-the-art event facilities. We are dedicated to providing exceptional guest experiences, making every stay and event memorable. Our team is committed to excellence, hospitality, and fostering a supportive work environment where talent thrives.
Job Description
We are seeking enthusiastic and customer-focused individuals to join our vibrant team as a Banquet Hostess. This entry-level position is perfect for those eager to start a career in the hospitality industry, particularly within hotels and event centres. As a Banquet Hostess, you will be the welcoming face of our events, ensuring our guests receive exceptional service from arrival to departure. Full training will be provided, so no prior experience is necessary – just a positive attitude and a passion for service!
Key Responsibilities
- Warmly welcome and seat guests attending banquets, conferences, and other special events.
- Assist with the setup and breakdown of event spaces, including table arrangements, place settings, and decor.
- Ensure all banquet areas are clean, organized, and presentable before, during, and after events.
- Support the service team by refilling water, clearing dishes, and attending to guest requests promptly.
- Maintain a professional and friendly demeanor, providing excellent customer service at all times.
- Communicate effectively with guests, management, and other team members to ensure smooth event operations.
- Adhere to all safety, hygiene, and service standards of the hotel.
Required Skills
- Strong interpersonal and communication skills.
- Ability to work effectively in a fast-paced team environment.
- Excellent attention to detail and organizational abilities.
- A positive, proactive, and friendly attitude.
- Reliable and punctual with a strong work ethic.
- Ability to stand and walk for extended periods.
Preferred Qualifications
- Basic understanding of hospitality or customer service principles.
- Knowledge of basic food safety and hygiene practices.
- Ability to speak multiple languages (e.g., French, Yoruba, Igbo, Hausa).
Perks & Benefits
- Competitive weekly payout.
- Comprehensive training and development programs.
- Complimentary staff meals during shifts.
- Provided uniform.
- Opportunities for career growth and advancement within the hotel.
- A dynamic and supportive work environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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