About the Company
Hilton Hotels & Resorts is a leading global hospitality company with a portfolio of 18 world-class brands comprising more than 6,800 properties with more than 1 million rooms, in 122 countries and territories. Dedicated to fulfilling its founder’s vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history. Hilton is consistently recognized as a top workplace globally for its commitment to team member development, diversity, and innovation.
Job Description
Hilton Hotels & Resorts is seeking an experienced and dynamic Hotel General Manager to lead our premier property in Brampton, Ontario. This role is a unique opportunity for an accomplished leader looking for executive relocation and potential sponsorship support to join a globally recognized hospitality brand. As the General Manager, you will be the strategic leader responsible for overseeing all aspects of hotel operations, driving financial performance, enhancing guest satisfaction, and fostering a positive work environment. We are looking for a visionary professional with a proven track record in hotel management, exceptional leadership skills, and a deep understanding of market dynamics in the hospitality sector. You will ensure the hotel operates efficiently, profitably, and in accordance with Hilton’s high standards of quality and service.
Key Responsibilities
- Oversee all hotel operations, including front office, housekeeping, food & beverage, sales, and maintenance.
- Develop and implement strategic plans to achieve financial objectives, including revenue generation, cost control, and profit maximization.
- Ensure exceptional guest satisfaction by maintaining high service standards and addressing guest feedback proactively.
- Lead, mentor, and develop a high-performing team, fostering a culture of excellence, accountability, and teamwork.
- Manage budgets, forecasts, and financial reports, ensuring adherence to financial guidelines.
- Ensure compliance with all brand standards, company policies, and local regulations.
- Act as the primary liaison with owners and stakeholders, providing regular updates on hotel performance.
- Develop and maintain strong relationships with local community partners, suppliers, and industry organizations.
- Implement effective sales and marketing strategies to drive occupancy and average daily rate (ADR).
- Oversee property maintenance and capital improvement projects to ensure the hotel's long-term asset value.
Required Skills
- Minimum of 6 years (72 months) of progressive experience in hotel management, with at least 3 years in a General Manager role.
- Proven track record of driving financial results and improving guest satisfaction scores.
- Strong leadership, communication, and interpersonal skills.
- Exceptional problem-solving and decision-making abilities.
- Proficiency in hotel management systems (PMS), revenue management software, and MS Office Suite.
- Ability to work effectively in a fast-paced, dynamic environment.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Fluency in English (written and spoken).
- Eligibility for executive relocation and sponsorship to Canada.
Preferred Qualifications
- Master's degree in a relevant field.
- Experience managing a Hilton-branded property.
- Multilingual abilities.
- Strong understanding of the Brampton/Toronto market.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Executive relocation package and sponsorship assistance for qualified candidates.
- 401(k) or equivalent retirement savings plan with company match.
- Generous paid time off and holidays.
- Hilton team member travel discounts worldwide.
- Opportunities for professional development and career advancement within a global organization.
- Employee wellness programs.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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