About the Company
Opulent Suites & Lounge is a prestigious hospitality establishment located in the vibrant heart of Surulere, Lagos. We pride ourselves on providing an exquisite guest experience, blending luxurious accommodation with exceptional dining and lounge services. Our commitment to excellence is reflected in our dedicated team and the serene, upscale environment we offer our patrons.
Job Description
Opulent Suites & Lounge is seeking a dedicated and enthusiastic Live-in Lounge Waitress to join our esteemed team in Surulere. This unique opportunity includes on-site accommodation, ensuring comfort and convenience for our team members. As a Lounge Waitress, you will be responsible for providing impeccable service to our guests, ensuring a delightful and memorable experience. We are looking for individuals who are passionate about hospitality, possess a keen eye for detail, and are eager to learn and grow within a high-end service environment. Full training will be provided to ensure you are confident and capable in all aspects of your role.
Key Responsibilities
- Greet and welcome guests warmly upon their arrival at the lounge.
- Present menus, answer questions, and make recommendations regarding food and beverage selections.
- Take accurate food and beverage orders using our point-of-sale system.
- Serve food and drinks promptly and efficiently, adhering to service standards.
- Monitor guest satisfaction, respond to requests, and address any concerns professionally.
- Clear tables, clean the lounge area, and reset for the next guests.
- Assist with inventory and stock rotation of lounge supplies.
- Maintain a clean, organized, and hygienic workstation and dining area.
- Collaborate with kitchen and bar staff to ensure smooth service.
- Handle guest payments accurately and process transactions.
- Adhere to all health, safety, and hygiene regulations.
Required Skills
- Excellent verbal communication skills.
- A friendly, outgoing, and professional demeanor.
- Ability to work effectively in a fast-paced environment.
- Strong teamwork and interpersonal abilities.
- Willingness to learn and adapt.
- Basic literacy and numeracy skills.
- High level of personal hygiene and presentation.
Preferred Qualifications
- Previous experience in a customer service or hospitality role (even informal).
- Knowledge of basic food and beverage service principles.
- Ability to speak multiple local languages.
- Certification in Food Safety and Hygiene.
Perks & Benefits
- Comfortable on-site accommodation provided.
- Competitive monthly salary plus potential for tips.
- Comprehensive training and professional development.
- Opportunities for career advancement within a luxury hospitality group.
- Daily meals provided.
- Uniforms provided.
- A supportive and respectful work environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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