About the Company
Cold Stone Creamery is a leading international ice cream brand known for its super-premium ice cream, made fresh in-store every day. We offer a unique experience where customers create their own customized ice cream creations. With a commitment to quality and exceptional customer service, we strive to bring joy to every scoop.
Job Description
Join our vibrant team at Cold Stone Creamery as a Dessert & Ice Cream Counter Server! We’re looking for enthusiastic individuals who love making people happy with delicious treats. This role is perfect for someone who enjoys a fast-paced environment, has a positive attitude, and is eager to learn. You’ll be the face of our brand, creating memorable experiences for every customer, scooping joy, and ensuring our store operates smoothly and hygienically. Full training will be provided, making this an excellent entry point into the retail food industry.
Key Responsibilities
- Greet customers warmly and assist them with menu selections and orders.
- Prepare and serve a variety of ice cream, desserts, and other menu items according to established recipes and quality standards.
- Operate cash register, handle cash, and process card payments accurately.
- Maintain a clean and organized counter area, dining space, and kitchen.
- Ensure compliance with all food safety and hygiene regulations.
- Restock ingredients, supplies, and merchandise as needed.
- Address customer inquiries and resolve minor complaints professionally.
- Collaborate with team members to ensure efficient service delivery.
Required Skills
- Excellent customer service and communication skills.
- Ability to work in a fast-paced environment.
- Strong attention to detail and hygiene.
- Basic math skills for cash handling.
- Positive attitude and willingness to learn.
- Ability to stand for extended periods and lift up to 25 lbs.
Preferred Qualifications
- Previous experience in a retail or food service environment (even if minimal).
- Familiarity with Point of Sale (POS) systems.
- Food Handler's permit or willingness to obtain one.
Perks & Benefits
- Competitive monthly salary.
- Comprehensive on-the-job training.
- Opportunities for career growth and advancement within the company.
- Staff discount on delicious ice cream and desserts.
- Friendly and supportive work environment.
- Health and safety compliant workplace.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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