About the Company
The Grand Orchid Hotel is a premier luxury establishment located in the bustling heart of Alausa, Lagos. We are renowned for our exquisite dining, impeccable service, and a commitment to creating memorable experiences for our guests. Our team is the cornerstone of our success, and we foster an environment of growth, respect, and professionalism. Join us and be a part of a hospitality family dedicated to excellence.
Job Description
We are seeking enthusiastic and dedicated individuals to join our vibrant team as a Waitress. This is an incredible opportunity for someone passionate about hospitality and providing exceptional customer service. As a Live-in Waitress, you will play a crucial role in ensuring our guests have a delightful dining experience, from taking orders to serving meals with a smile. Full training will be provided, making this an ideal role for individuals looking to start or grow their career in the hospitality industry, even without prior experience. We offer free staff accommodation, ensuring a comfortable and secure living arrangement.
Key Responsibilities
- Greet guests warmly and present menus.
- Take food and beverage orders accurately and efficiently.
- Serve food and beverages promptly and professionally.
- Ensure tables are clean, properly set, and inviting for guests.
- Assist guests with menu selections and answer questions about dishes.
- Process payments and handle cash/card transactions.
- Collaborate with kitchen staff to ensure smooth service flow.
- Maintain a clean and organized dining area.
- Adhere to all food safety and hygiene regulations.
- Provide exceptional customer service to enhance guest satisfaction.
Required Skills
- Excellent communication and interpersonal skills.
- Positive attitude and a friendly demeanor.
- Ability to work effectively in a fast-paced environment.
- Strong teamwork ethic.
- Willingness to learn and adapt.
- High level of personal hygiene.
Preferred Qualifications
- Basic understanding of customer service principles.
- Previous experience in a service-oriented role (informal experience is acceptable).
- Ability to speak multiple local languages is a plus.
Perks & Benefits
- Free Staff Accommodation (Live-in).
- Competitive monthly salary.
- Complimentary staff meals during shifts.
- Comprehensive on-the-job training and professional development.
- Opportunities for career advancement within the hotel.
- A supportive and dynamic work environment.
- Health and wellness programs (details provided upon hire).
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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