About the Company
Guaranty Trust Bank Plc is a leading African financial institution with a reputation for innovation, customer service, and strong corporate governance. We are committed to creating value for our stakeholders and fostering an environment of professionalism and excellence. Our corporate events, exhibitions, and conferences are crucial touchpoints for engaging with clients and partners, where a seamless and welcoming experience is paramount.
Job Description
We are seeking a highly professional and customer-focused Corporate Usher to join our team, specifically to support our various exhibitions, conferences, and corporate events held within Ikeja and across our facilities. This role is essential in ensuring a positive and organized experience for all attendees, maintaining the prestigious image of our institution. The ideal candidate will possess excellent interpersonal skills, a keen eye for detail, and the ability to manage diverse situations with grace and efficiency. This is an on-site role requiring a dedicated presence at our event locations.
Key Responsibilities
- Warmly greet and welcome attendees to exhibitions, conferences, and corporate events.
- Provide clear directions and guidance to various event areas, including registration, exhibition booths, conference halls, and facilities.
- Assist with attendee registration processes, including check-ins and distribution of event materials.
- Manage crowd flow and maintain order in high-traffic areas, ensuring a smooth and safe environment.
- Respond to attendee inquiries, provide accurate information, and resolve minor issues professionally.
- Liaise with event organizers and security personnel to ensure event protocols are followed.
- Assist with setup and breakdown of event materials as needed.
- Maintain a pristine and professional appearance at all times, representing the company's brand image.
- Anticipate attendee needs and offer proactive assistance.
- Monitor event areas for any potential issues or hazards and report them promptly.
Required Skills
- Exceptional verbal communication skills
- Strong customer service orientation
- Professional demeanor and appearance
- Ability to stand and walk for extended periods
- Problem-solving abilities
- Team-oriented approach
- Attention to detail
- Punctuality and reliability
Preferred Qualifications
- Previous experience in a hospitality, event support, or customer service role (6+ months preferred)
- Familiarity with corporate event environments
- Proficiency in additional local languages
- A diploma or certificate in Hospitality Management or related field
Perks & Benefits
- Competitive monthly salary
- Opportunities for professional development and training
- A supportive and dynamic work environment
- Health and wellness benefits (post-probation)
- Opportunity to work with a leading financial institution
- Exposure to high-profile corporate events
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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