About the Company
The Place Restaurant is a leading quick-service and casual dining chain renowned for its delicious meals, excellent customer service, and lively atmosphere across Lagos. We are committed to providing a welcoming and enjoyable experience for all our patrons and a rewarding career path for our employees.
Job Description
Are you a friendly, energetic individual eager to kickstart your career in the vibrant hospitality industry? The Place Restaurant is seeking an Entry Level Hostess for our popular Yaba location. We welcome candidates with OND or SSCE qualifications – no prior experience required! We offer comprehensive, fast-track training to equip you with all the skills needed to succeed in this exciting role. If you have a passion for service and a desire to learn, we want to hear from you.
Key Responsibilities
- Warmly greet and welcome all guests as they arrive, making them feel instantly comfortable.
- Accurately manage guest reservations and walk-in waitlists using our digital system.
- Escort guests to their tables efficiently and courteously.
- Answer incoming phone calls professionally and assist with inquiries or direct calls appropriately.
- Maintain the cleanliness and organization of the host stand and waiting area.
- Assist the dining room staff as needed to ensure smooth service flow.
- Handle guest feedback with grace and escalate complex issues to management when necessary.
Required Skills
- Minimum of OND or SSCE certificate.
- A genuinely friendly, positive, and outgoing personality.
- Excellent verbal communication skills with a clear and pleasant demeanor.
- Ability to remain composed and professional in a fast-paced environment.
- Willingness and eagerness to learn new skills and procedures.
- Ability to stand for extended periods during shifts.
- A strong commitment to providing outstanding customer service.
Preferred Qualifications
- Basic knowledge of hospitality operations or customer service principles (even informal experience).
- Familiarity with basic computer usage or point-of-sale systems.
- A proactive attitude and strong attention to detail.
Perks & Benefits
- Competitive monthly salary.
- Comprehensive and accelerated on-the-job training program.
- Clear pathways for career advancement within our expanding restaurant group.
- Regular staff meals and discounts on menu items.
- A supportive and vibrant work environment.
- Health and wellness benefits (basic package).
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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