About the Company
The Place Restaurant is a leading player in Nigeria’s quick-service restaurant (QSR) sector, renowned for its delectable meals, vibrant atmosphere, and exceptional customer service. With numerous branches across Lagos, including a popular location in Ikorodu, we pride ourselves on offering a welcoming environment for both our customers and our dedicated team members. Join us and become part of a culinary family that values growth, quality, and community.
Job Description
Are you a vibrant, enthusiastic individual looking to kickstart your career in the hospitality industry? The Place Restaurant in Ikorodu is actively seeking an Entry Level Hostess to join our dynamic team. This is a fantastic opportunity for individuals with OND or SSCE qualifications who are eager to learn and grow, even with no prior experience. We believe in nurturing talent and providing comprehensive training to ensure your success. As our first point of contact, you will play a crucial role in creating a positive and memorable dining experience for our guests, embodying the warm and inviting spirit of our restaurant.
Key Responsibilities
- Warmly greet and welcome all guests upon their arrival to the restaurant.
- Escort guests to their tables, ensuring prompt and efficient seating.
- Manage the reservation system and waiting list accurately and courteously.
- Provide guests with menus and introduce them to their server.
- Answer incoming phone calls, respond to inquiries, and take reservations.
- Maintain cleanliness and organization at the host stand and entrance area.
- Assist guests with any special needs or requests.
- Collaborate effectively with servers, kitchen staff, and management to ensure smooth operations.
- Develop a thorough knowledge of our menu items and daily specials to assist guests.
- Handle guest feedback and escalate issues to management when necessary.
Required Skills
- Excellent verbal communication and interpersonal skills.
- A friendly, positive, and professional demeanor.
- Strong desire to learn and adapt in a fast-paced environment.
- Ability to work effectively as part of a team.
- Basic organizational skills and attention to detail.
- Eagerness to provide outstanding customer service.
- Ability to stand for extended periods and move efficiently around the restaurant.
Preferred Qualifications
- Possession of an Ordinary National Diploma (OND) or Senior Secondary School Certificate (SSCE).
- Previous customer service experience in any capacity is a plus, but not required.
- Ability to speak multiple local languages is an advantage.
Perks & Benefits
- Comprehensive on-the-job training program.
- Opportunities for career advancement within a growing company.
- Competitive entry-level salary.
- Staff meals during shifts.
- A supportive and friendly work environment.
- Access to employee welfare programs.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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