About the Company
Eko Hotels & Suites is West Africa’s largest convention center hotel, renowned for its exquisite facilities and ability to host world-class events, conferences, and exhibitions. Located in the heart of Victoria Island, Lagos, we are a beacon of hospitality, offering unparalleled service and event solutions to a diverse clientele. Joining our team means becoming part of an institution synonymous with excellence and a commitment to creating memorable experiences.
Job Description
As a Corporate Usher at Eko Hotels & Suites, you will be the welcoming face of our premier events, responsible for creating an organized and pleasant environment for attendees at various high-profile exhibitions, conferences, and corporate gatherings. This on-site role demands a professional demeanor, exceptional communication skills, and a commitment to ensuring a seamless and positive experience for all guests. You will play a crucial part in crowd management, guiding visitors, providing essential information, and upholding the high standards of decorum expected at our corporate events. Full training will be provided to successful candidates.
Key Responsibilities
- Greet and welcome guests and attendees with a friendly and professional attitude.
- Guide visitors efficiently to appropriate seating areas, exhibition booths, or conference halls.
- Provide accurate information regarding event schedules, venue facilities, and general inquiries.
- Assist with crowd flow management and maintain orderly queues during peak attendance times.
- Distribute event materials such as brochures, programs, and promotional giveaways.
- Monitor designated event areas to ensure guest safety and report any issues promptly to event management.
- Provide support for the setup and breakdown of event spaces as required by event coordinators.
Required Skills
- Excellent interpersonal and verbal communication skills.
- Impeccable professional appearance and a courteous demeanor.
- Strong customer service orientation with a proactive approach.
- Ability to stand and walk for extended periods during events.
- Exceptional punctuality and reliability.
- A proactive and helpful attitude, eager to assist guests and colleagues.
Preferred Qualifications
- Previous experience in a customer service, hospitality, or event support role (advantageous but not mandatory).
- Ability to communicate effectively in multiple languages, particularly English and local Nigerian languages.
- Familiarity with large event venues and adherence to event protocols.
- Basic understanding of event technology, such as ticketing scanners or digital signage.
Perks & Benefits
- Competitive monthly salary package.
- Opportunity to work at West Africa's most prestigious corporate events and exhibitions.
- Comprehensive professional development and on-the-job training opportunities.
- Valuable networking opportunities with industry professionals and high-profile guests.
- A dynamic, supportive, and collaborative work environment.
- Provision of staff meals during event shifts.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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