About the Company
The Wheatbaker Hotel is a leading luxury boutique hotel situated in the heart of Ikoyi, Lagos. Renowned for its exquisite design, world-class amenities, and unparalleled service, we offer a serene and sophisticated experience for our guests. Our vibrant pool area provides a refreshing escape, and our beach club-inspired environment is a hub of relaxation and enjoyment. We are committed to fostering a dynamic and supportive work environment where excellence is celebrated and careers flourish.
Job Description
We are seeking an enthusiastic and customer-focused Pool Bar Waitress to join our energetic team in Ikoyi, Lagos. In this role, you will be crucial in ensuring our guests enjoy a seamless and memorable experience at our luxurious pool bar and beach club-inspired setting. You will be responsible for taking orders, serving food and beverages with a smile, and maintaining the highest standards of service and cleanliness. If you thrive in a lively environment and have a passion for hospitality, we invite you to apply.
Key Responsibilities
- Greet guests warmly and present menus promptly.
- Take food and beverage orders accurately and efficiently.
- Serve drinks and meals to guests at the pool bar and surrounding areas.
- Ensure all orders are delivered in a timely manner and to guest satisfaction.
- Handle guest inquiries and resolve any issues politely and professionally.
- Process payments accurately using the POS system.
- Maintain cleanliness and organization of the pool bar area, tables, and service stations.
- Restock bar supplies and ensure proper inventory levels.
- Adhere to all health, safety, and hygiene standards.
- Collaborate with bar staff and kitchen team to ensure smooth service.
- Provide recommendations and upsell items where appropriate.
Required Skills
- Excellent customer service and interpersonal skills.
- Ability to work effectively in a fast-paced, outdoor environment.
- Strong communication skills, both verbal and written.
- Basic mathematical skills for handling transactions.
- Ability to stand and walk for extended periods.
- A positive attitude and a team-oriented mindset.
Preferred Qualifications
- Previous experience as a waitress or in a similar hospitality role.
- Knowledge of basic cocktail recipes and beverage service.
- Experience working in a hotel, resort, or beach club environment.
- Familiarity with POS systems.
Perks & Benefits
- Competitive monthly salary and service charge opportunities.
- Staff meals provided during shifts.
- Professional uniform provided and laundered.
- Opportunities for career growth and development within a luxury brand.
- Comprehensive training programs.
- A supportive and vibrant team environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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