About the Company
Eko Hotels & Suites is a prestigious five-star hotel nestled in the heart of Victoria Island, Lagos. As West Africa’s largest convention center, we are renowned for our world-class hospitality, exquisite dining experiences, and commitment to delivering unparalleled service. We foster a vibrant and inclusive work environment where every team member is valued and encouraged to grow. Join our culinary team and become a part of a legacy of excellence.
Job Description
We are seeking enthusiastic and customer-focused Continental Restaurant Servers to join our dynamic team for both morning and evening shifts. If you possess a passion for service, a positive attitude, and are eager to learn in a fast-paced luxury environment, we want to hear from you! No prior experience is necessary; we provide comprehensive training to ensure your success. You will be responsible for creating memorable dining experiences for our guests by providing attentive, efficient, and friendly service in our sophisticated continental restaurant.
Key Responsibilities
- Greet guests warmly upon arrival and escort them to their tables.
- Present menus, explain daily specials, and offer recommendations with confidence.
- Take food and beverage orders accurately and efficiently, using our POS system.
- Serve food and beverages promptly and professionally, adhering to all service standards.
- Anticipate guest needs and respond to inquiries or special requests with a friendly and helpful demeanor.
- Maintain cleanliness and organization of the dining area, including table setup and clearing.
- Process guest payments accurately and handle cash and credit card transactions.
- Collaborate effectively with kitchen staff and other team members to ensure smooth service flow.
- Adhere to all health, safety, and hygiene standards.
Required Skills
- Excellent verbal communication skills.
- Strong customer service orientation and a passion for hospitality.
- Ability to work effectively in a fast-paced team environment.
- Positive attitude and a professional demeanor.
- Willingness to learn and adapt to new procedures.
- High level of integrity and reliability.
- Ability to stand and walk for extended periods, and lift up to 25 lbs.
Preferred Qualifications
- High school diploma or equivalent.
- Basic knowledge of continental cuisine and beverages.
- Previous exposure to a hospitality or customer service role (not required, but a plus).
Perks & Benefits
- Competitive monthly salary.
- Comprehensive paid training program.
- Opportunities for career advancement within a leading hotel group.
- Complimentary staff meals during shifts.
- Health and wellness benefits.
- Vibrant and supportive work environment.
- Employee discounts on hotel services.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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