About the Company
Eko Hotels & Suites is a leading luxury hospitality brand located in the heart of Victoria Island, Lagos. With a reputation for exceptional service, exquisite dining, and world-class amenities, we are dedicated to providing our guests with unforgettable experiences. We foster a dynamic and supportive work environment where talent is nurtured and excellence is rewarded.
Job Description
Eko Hotels & Suites is seeking enthusiastic and customer-focused Waitresses to join our dynamic team. This is a fantastic opportunity for individuals passionate about hospitality, eager to provide outstanding service, and motivated by a high-earning potential through commissions and tips. You will play a crucial role in creating memorable dining experiences for our diverse clientele.
Key Responsibilities
- Welcome and seat guests warmly and efficiently.
- Present menus clearly and answer guest questions about food and beverage items with confidence and knowledge.
- Take accurate food and drink orders using our advanced Point-of-Sale (POS) system.
- Serve food and beverages promptly and efficiently, ensuring presentation standards are met.
- Check on guests regularly throughout their meal to ensure satisfaction and proactively address any concerns or additional needs.
- Process payments accurately, handling cash and card transactions with integrity.
- Collaborate effectively with kitchen staff to ensure timely and correct order delivery.
- Maintain a clean, organized, and inviting dining area at all times.
- Adhere strictly to all health, safety, and hygiene standards and regulations.
Required Skills
- Excellent communication and interpersonal skills to interact positively with guests and team members.
- Strong customer service orientation with a genuine desire to provide exceptional experiences.
- Ability to work effectively and remain composed in a fast-paced, high-pressure environment.
- Basic numeracy skills for handling payments and making change accurately.
- Ability to stand and walk for extended periods during shifts.
- A proactive team player with a consistently positive and energetic attitude.
Preferred Qualifications
- Previous experience as a waitress or in a similar hospitality role for at least 6 months.
- Solid knowledge of food and beverage service standards and etiquette.
- Familiarity with Point-of-Sale (POS) systems is a plus.
Perks & Benefits
- A competitive base salary complemented by high earning potential through generous commissions and tips.
- Comprehensive training and development programs designed to enhance your skills.
- Significant opportunities for career advancement and growth within a leading hospitality group.
- Complimentary staff meals provided during shifts.
- A friendly, supportive, and collaborative work environment.
- Access to employee wellness and support programs.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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