About the Company
The Wheatbaker is a premier luxury boutique hotel located in Ikoyi, Lagos, offering an exquisite blend of contemporary comfort and African heritage. Renowned for its sophisticated ambiance, exceptional service, and as a preferred venue for high-profile social and corporate events, The Wheatbaker is dedicated to delivering unparalleled guest experiences.
Job Description
The Event Protocol Assistant will play a crucial role in ensuring the seamless execution and impeccable presentation of high society events hosted at The Wheatbaker. This entry-level position is perfect for an ambitious individual eager to learn the intricacies of luxury event management and uphold the highest standards of protocol and guest relations. You will support the events team in all facets, from meticulous planning to flawless on-site delivery, ensuring every detail reflects the prestige and elegance synonymous with our brand. Full training will be provided to the right candidate who demonstrates enthusiasm, discretion, and a commitment to excellence.
Key Responsibilities
- Assist in the planning and coordination of high-profile events, ensuring adherence to established protocols and client specifications.
- Support the Events Manager in guest registration, reception, and VIP handling, ensuring a welcoming and exclusive experience.
- Oversee event setup and breakdown, verifying that all arrangements meet the hotel's luxury standards.
- Act as a liaison between guests, vendors, and internal departments during events, resolving issues promptly and discreetly.
- Maintain accurate event records, guest lists, and assist with post-event evaluations.
- Ensure all aspects of event service, from catering to audio-visual, are delivered with precision and grace.
- Uphold the highest standards of confidentiality, professionalism, and personal presentation at all times.
Required Skills
- Exceptional communication and interpersonal skills, with an articulate and polished demeanor.
- Outstanding organizational abilities and meticulous attention to detail.
- Ability to remain composed and effective in fast-paced, high-pressure environments.
- Proactive attitude and a strong willingness to learn and adapt.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- A high degree of discretion, integrity, and professionalism.
- Fluent in English, both written and verbal.
Preferred Qualifications
- Previous experience in a customer-facing role, hospitality, or luxury retail.
- Knowledge of basic event management principles or desire to learn.
- A degree or diploma in Hospitality Management, Public Relations, or a related field is a plus but not mandatory.
- Familiarity with local customs and cultural etiquette.
- Ability to speak an additional language (e.g., Yoruba, French) is an advantage.
Perks & Benefits
- Comprehensive training and mentorship in luxury event management.
- Opportunity to work in a prestigious environment and network with high-profile individuals.
- Competitive salary and performance bonuses.
- Daily staff meals and access to employee wellness programs.
- Clear pathways for career progression within The Wheatbaker.
- Paid time off and public holidays.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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