About the Company
Sheraton Lagos Hotel is a premier destination for hospitality in Nigeria, offering world-class accommodations, exquisite dining experiences, and exceptional service. Located in the vibrant heart of Lagos, we are dedicated to creating memorable moments for our guests and fostering a supportive and professional environment for our team members. Join us and be part of a legacy of excellence.
Job Description
We are seeking enthusiastic and customer-focused Restaurant Waiters to join our esteemed dining team. This is an excellent opportunity for individuals looking to start or advance their career in the hospitality industry. As a Restaurant Waiter, you will be crucial in ensuring our guests receive outstanding service, a welcoming atmosphere, and an unforgettable dining experience. Full training will be provided to all successful candidates, making this an ideal role for entry-level professionals with a passion for service.
Key Responsibilities
- Greet guests warmly and present menus in an informative and engaging manner.
- Take food and beverage orders accurately, utilizing our point-of-sale system.
- Serve food and beverages promptly and professionally, ensuring proper presentation.
- Anticipate guest needs and respond to requests in a timely and courteous manner.
- Maintain a clean and organized dining area, including table setup and clearing.
- Handle guest inquiries and resolve any issues with a positive attitude.
- Collaborate effectively with kitchen staff and other team members.
- Adhere to all food safety and hygiene regulations.
- Process payments accurately and efficiently.
Required Skills
- Excellent communication and interpersonal skills.
- A strong commitment to providing exceptional customer service.
- Ability to work effectively in a fast-paced environment.
- Positive attitude and a professional demeanor.
- Strong teamwork and collaboration skills.
- Basic numeracy for handling orders and payments.
- Ability to stand and walk for extended periods.
Preferred Qualifications
- High school diploma or equivalent.
- Prior experience in a customer service role is a plus, but not required.
- Basic knowledge of food and beverage service.
Perks & Benefits
- Competitive monthly salary with additional service charge.
- Comprehensive on-the-job training and development programs.
- Daily staff meals.
- Opportunities for career advancement within a global hospitality brand.
- Access to employee wellness programs.
- Supportive and dynamic work environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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