About the Company
Eko Hotels & Suites is a prestigious and leading hospitality group in Nigeria, renowned for its luxurious accommodations, world-class dining, and exceptional event facilities. We are expanding our footprint with an exciting new, upscale beach club in Ajah, Lagos, aiming to provide an unparalleled leisure experience. Our commitment is to deliver outstanding service and create memorable moments for all our guests, fostering a dynamic and supportive environment for our employees.
Job Description
We are seeking enthusiastic and customer-focused individuals to join our vibrant team as a Pool Bar Waitress at our exclusive new beach club in Ajah, Lagos. You will be responsible for ensuring prompt and friendly service of food and beverages to guests around the pool and beach areas, maintaining a clean and inviting atmosphere, and contributing to the overall positive energy of our establishment. This is an on-site, full-time position for someone who thrives in a dynamic, fun-filled environment and loves delivering exceptional service with a smile.
Key Responsibilities
- Warmly greet guests and present menus, providing detailed information on daily specials and available beverages.
- Accurately take food and beverage orders, utilizing our POS system, and relaying them to the kitchen or bar staff efficiently.
- Serve food and drinks promptly and courteously to guests at their tables, loungers, or cabanas.
- Monitor guest satisfaction, respond to inquiries, and address any concerns professionally and promptly.
- Maintain cleanliness and organization of the pool bar area, tables, and surrounding zones throughout your shift.
- Process payments accurately and handle cash and card transactions responsibly.
- Collaborate effectively with bar staff, kitchen team, and other service personnel to ensure seamless operations.
- Adhere to all health, safety, and hygiene standards.
- Anticipate guest needs and offer personalized recommendations.
Required Skills
- Excellent verbal communication and interpersonal skills.
- Strong customer service orientation with a friendly and approachable demeanor.
- Ability to work efficiently in a fast-paced environment.
- Basic mathematical skills for order taking and cash handling.
- Physical stamina to stand, walk, and carry trays for extended periods in varying weather conditions.
- Team player with a positive attitude.
Preferred Qualifications
- Minimum of 6 months experience in a similar role within a hospitality, restaurant, or bar setting.
- Familiarity with various beverage types (cocktails, non-alcoholic drinks, etc.).
- Ability to speak local languages (e.g., Yoruba) is a plus.
- High school diploma or equivalent.
Perks & Benefits
- Competitive monthly salary.
- Performance-based incentives and tips.
- Comprehensive health insurance coverage.
- Daily staff meals provided.
- Transport allowance.
- Opportunities for professional development and career advancement within Eko Hotels & Suites.
- A fun, supportive, and vibrant work environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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