About the Company
The Gourmet Haven is a premier dining establishment located in the heart of Magodo, Lagos. We are renowned for our exquisite cuisine, sophisticated ambiance, and unparalleled customer service. Our commitment to culinary excellence and creating memorable experiences for our guests drives everything we do. We believe in fostering a supportive and dynamic work environment where every team member can thrive and contribute to our success.
Job Description
We are seeking enthusiastic and customer-focused individuals to join our team as Restaurant Waiters. As a Waiter at The Gourmet Haven, you will be the face of our restaurant, providing exceptional service and ensuring a delightful dining experience for all our patrons. This is an exciting opportunity for individuals with a passion for hospitality, eager to learn and grow within a high-standard culinary environment. Full training will be provided to ensure you master our service standards and menu knowledge.
Key Responsibilities
- Greet and seat guests warmly and efficiently.
- Present menus, provide detailed information on specials, and answer questions regarding dishes (e.g., ingredients, preparation methods, allergens).
- Take food and beverage orders accurately and relay them to kitchen/bar staff.
- Serve food and beverages to guests in a timely and professional manner.
- Check dishes and kitchenware for cleanliness and presentation, reporting any problems.
- Maintain a clean and organized dining area, including setting and clearing tables.
- Handle cash and credit card transactions accurately using our POS system.
- Respond promptly and courteously to guest inquiries and requests.
- Collaborate with other restaurant staff to ensure a seamless dining experience.
- Adhere to all food safety and hygiene regulations.
Required Skills
- Excellent verbal communication skills.
- Strong interpersonal and customer service skills.
- Ability to work efficiently in a fast-paced environment.
- Positive attitude and a strong work ethic.
- Ability to stand and walk for extended periods.
- Eagerness to learn and take initiative.
- Basic numeracy skills for handling orders and payments.
Preferred Qualifications
- Previous experience in a customer service role is a plus, but not strictly required.
- Familiarity with POS systems.
- Knowledge of basic food and beverage service.
- High school diploma or equivalent.
Perks & Benefits
- Competitive monthly salary plus service charge.
- Comprehensive training and professional development opportunities.
- A vibrant and supportive team environment.
- Staff meals during shifts.
- Opportunities for career advancement within a growing establishment.
- Employee discounts on dining.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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