About the Company
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. We’re dedicated to bringing fans closer to the artists they love and creating unforgettable live experiences. Join our team in Chesapeake and be a part of the magic!
Job Description
We are seeking a dedicated and customer-focused Event Ticketing / Box Office Clerk to join our team in Chesapeake. This is a sit-down role primarily focused on providing exceptional service to our patrons regarding ticket sales, information, and issue resolution for various events. The position requires flexibility for shift work, including evenings, weekends, and holidays, based on event schedules. You will be the friendly face and first point of contact for many of our guests, ensuring a smooth and enjoyable experience from their initial ticket purchase.
Key Responsibilities
- Process ticket sales efficiently and accurately using our ticketing system.
- Provide detailed event information to patrons, including dates, times, pricing, and venue policies.
- Handle cash, credit card, and other payment transactions, ensuring precise reconciliation at the end of each shift.
- Assist patrons with ticket-related issues, exchanges, and refunds in a professional and courteous manner.
- Maintain a clean and organized box office area.
- Collaborate with other venue staff to ensure a seamless event experience.
- Uphold venue security and access control protocols.
Required Skills
- Excellent verbal communication and interpersonal skills.
- Basic computer proficiency and ability to learn new software quickly.
- Strong attention to detail and accuracy in handling transactions.
- Ability to work independently and as part of a team in a fast-paced environment.
- Availability to work flexible shifts, including evenings, weekends, and holidays.
Preferred Qualifications
- Previous experience in customer service or a public-facing role.
- Experience with ticketing systems (e.g., Ticketmaster, AXS) is a plus.
- Cash handling experience and basic math skills.
- High school diploma or equivalent.
Perks & Benefits
- Competitive hourly wage.
- Opportunity to be part of exciting live events.
- Employee discounts on select event tickets.
- Paid time off.
- Health and dental benefits package.
- 401(k) retirement plan with company match.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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