About the Company
St. John of God Health Care is a leading Catholic not-for-profit health care group, serving communities across Australia. With a commitment to hospitality, compassion, and respect, we provide a wide range of health services, including hospitals, home nursing, and social outreach services. Our mission is to continue the healing mission of Jesus through the provision of high-quality health care services. We value our caregivers and offer a supportive environment focused on professional growth and work-life balance.
Job Description
We are seeking a dedicated and organized Patient Services Assistant to join our Healthcare Logistics team in Wollongong. In this vital role, you will be instrumental in ensuring the smooth and efficient flow of patient-related materials, samples, and documentation within our facility. This position is perfect for an individual with exceptional attention to detail, strong communication skills, and a commitment to supporting the highest standards of patient care. You will be responsible for a variety of tasks that contribute directly to operational efficiency and the timely delivery of critical services, working collaboratively with medical, nursing, and administrative staff.
Key Responsibilities
- Manage the collection, sorting, and distribution of patient samples, records, and internal mail.
- Ensure accurate labeling and timely delivery of specimens to pathology or other departments.
- Assist with inventory management of medical supplies and equipment, ensuring adequate stock levels.
- Maintain cleanliness and organization of work areas, including equipment and supply rooms.
- Provide administrative support as needed, including data entry and filing of patient-related documents.
- Adhere strictly to all infection control, health and safety, and privacy policies and procedures.
- Communicate effectively with all internal departments to facilitate smooth logistics operations.
- Transport patients and patient equipment within the facility as required, adhering to safety protocols.
- Assist in the preparation and setup of patient rooms or clinical areas as directed.
Required Skills
- Excellent organizational and time management abilities.
- Strong verbal and written communication skills.
- Demonstrated ability to work effectively as part of a team.
- High level of attention to detail and accuracy.
- Basic computer literacy and ability to use relevant software.
- Ability to follow instructions and established protocols.
- Physical ability to stand, walk, lift, and push/pull equipment as required.
Preferred Qualifications
- Previous experience in a healthcare or hospital environment.
- Experience in a customer service or administrative support role.
- Current First Aid certificate.
- Valid NSW Driver's License.
- Knowledge of medical terminology.
Perks & Benefits
- Competitive remuneration and superannuation.
- Opportunities for professional development and training.
- Access to an Employee Assistance Program for personal and professional support.
- Supportive and collaborative team environment.
- Salary packaging options to increase take-home pay.
- Work-life balance initiatives.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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