About the Company
The ACT Government is dedicated to serving the community of the Australian Capital Territory. We are committed to fostering a diverse and inclusive workplace that delivers high-quality public services. We value professionalism, integrity, and a commitment to public service.
Job Description
We are seeking an enthusiastic and professional State Government Receptionist to join various departments within the Tuggeranong office precinct. This dynamic role requires a proactive individual with excellent communication and organizational skills to provide vital front-line support and administrative assistance across a range of government services. You will be the first point of contact for many members of the public, embodying the professional image of the ACT Government.
Key Responsibilities
- Manage a multi-line phone system, directing calls and taking messages accurately.
- Greet visitors professionally, determine their needs, and direct them to the appropriate department or individual.
- Handle incoming and outgoing mail, couriers, and deliveries.
- Maintain reception area cleanliness and organization.
- Schedule appointments and manage meeting room bookings.
- Provide general administrative support to various departments as required, including data entry and document preparation.
- Respond to general inquiries from the public and staff with accurate information or escalate as necessary.
- Assist with visitor registration and security protocols.
Required Skills
- Proven experience in a reception or customer service role (minimum 6 months).
- Exceptional verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational and multitasking abilities.
- Professional demeanor and appearance.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Australian Citizenship or permanent residency.
Preferred Qualifications
- Previous experience working within a government or public sector environment.
- Knowledge of ACT Government departmental structures and services.
- Current Working With Vulnerable People (WWVP) check or willingness to obtain one.
- Tertiary qualification in administration or a related field.
Perks & Benefits
- Competitive hourly rate.
- Opportunity to work across various government departments, gaining diverse experience.
- Supportive and professional work environment.
- Access to professional development and training opportunities.
- Located in the vibrant Tuggeranong precinct with easy access to amenities.
- Contribution to public service and community well-being.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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