About the Company
The Australian Border Force (ABF) is Australia’s frontline border law enforcement agency. We protect Australia’s borders and manage the movement of people and goods across them. We are committed to maintaining the safety and security of our nation, upholding national interests, and facilitating legitimate trade and travel. Join a dedicated team working to safeguard Australia’s future.
Job Description
Join the Australian Border Force as a Customs Border Support officer in Newcastle. This critical role involves providing essential operational and administrative support to border protection activities, ensuring compliance with Australian customs and immigration laws. You will be part of a dynamic federal agency committed to national security and community protection. This is an entry-level opportunity where comprehensive training will be provided to equip you with the necessary skills and knowledge for a rewarding career within the federal government.
Key Responsibilities
- Provide administrative and operational support to frontline border operations.
- Assist with the processing of incoming and outgoing goods and travelers.
- Maintain accurate records and data entry related to border movements.
- Respond to inquiries from internal and external stakeholders with professionalism.
- Utilize various government systems and databases to retrieve and input information.
- Participate in ongoing training and development programs.
- Adhere to all departmental policies, procedures, and ethical guidelines.
- Contribute to a safe and secure working environment.
Required Skills
- Australian Citizenship is mandatory.
- Ability to obtain and maintain a security clearance.
- Strong written and verbal communication skills.
- Excellent attention to detail and organizational abilities.
- Proficiency in basic computer applications (e.g., Microsoft Office Suite).
- A strong commitment to public service and upholding Australian law.
- Ability to work effectively both independently and as part of a team.
- Adaptability and willingness to learn new procedures and systems.
Preferred Qualifications
- Previous experience in an administrative or customer service role.
- Knowledge of Australian customs or immigration processes (desirable, but not essential).
- Tertiary qualification in a relevant field (e.g., public administration, business).
Perks & Benefits
- Comprehensive paid training program.
- Generous superannuation contributions.
- Opportunities for career progression within the Australian Public Service.
- Access to a range of health and wellbeing programs.
- Supportive team environment.
- Job security with a federal government agency.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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