About the Company
The City of Pasadena is a vibrant and diverse community dedicated to serving its residents with excellence, transparency, and integrity. We are committed to fostering an inclusive environment and providing essential services that enhance the quality of life for everyone. Join our team and contribute to a legacy of public service.
Job Description
We are seeking a highly motivated and detail-oriented individual to join our team as a Remote Freedom of Information (FOI) Officer – Entry Level. This is a fantastic opportunity for someone looking to start their career in public service, legal administration, or information governance. No prior experience is required, as comprehensive training will be provided. In this 100% remote role, you will be responsible for assisting with the processing and response to public records requests under the Freedom of Information Act (FOIA) or similar state/local transparency laws. You will learn critical skills related to document review, information redaction, communication with requesters, and maintaining compliance with legal guidelines.
Key Responsibilities
- Learn and apply state and local public records laws and regulations.
- Receive, log, and track incoming Freedom of Information requests.
- Assist in identifying, gathering, and reviewing responsive documents and information.
- Draft responses to FOI requests under supervision, ensuring accuracy and compliance.
- Communicate professionally with internal departments and external requesters.
- Assist with the redaction of sensitive or protected information in accordance with legal guidelines.
- Maintain accurate and organized records of all requests and responses.
- Participate in ongoing training and professional development related to FOI best practices.
Required Skills
- Strong organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Proficiency in basic computer applications (Microsoft Office Suite, email, internet).
- Ability to learn and adapt to new software systems and legal frameworks quickly.
- High level of integrity and ability to handle confidential information responsibly.
- Self-motivated and able to work independently in a remote environment.
- A commitment to public service and transparency.
Preferred Qualifications
- High School Diploma or GED required; some college coursework preferred.
- Prior administrative or customer service experience (e.g., call center, office assistant).
- Familiarity with record-keeping or document management systems.
Perks & Benefits
- Competitive annual salary.
- Comprehensive health, dental, and vision insurance.
- Paid time off, including vacation, sick leave, and holidays.
- Retirement savings plan (e.g., CalPERS).
- Flexible, 100% remote work environment.
- Opportunities for professional growth and continuous learning.
- Employee assistance programs.
- Public service loan forgiveness eligibility (for qualifying federal loans).
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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